The email address of the recipient is not listed in your Never Log list.

An alias in your email client (either an alias that has been configured in your connected Gmail inbox, or an alias added to your Profile & Preferences).

One of your connected personal emails.

The email address from which you are sending the email must be one of the following:.

The user sending the email has sales access.

Your email must meet the following criteria in order to be logged in the CRM: If the email recipient is not associated with a contact record in HubSpot, a new record will be created. The sent email will be logged to the contact's record in HubSpot.

Add the copied BCC address to the BCC line of the email.

Navigate to your email inbox and compose a new email.

To the right of the BCC Address field, click Copy.

In the left sidebar menu, navigate to Objects > Activities.

In your HubSpot account, click the settings settings icon in the main navigation bar.

The email content will be automatically recorded on the contact's record in HubSpot. When you send an email from your mail client, add the BCC address to the BCC line of the email.

You will also receive an email delivery error in your inbox. The email itself will log to the CRM, but without an attachment. Please note: email attachments larger than 50MB will not log to the CRM. Learn more about logging email replies to HubSpot. The logged email will automatically be associated to the recipient's contact record, its associated company record, and the five most recent open deal records associated to the contact. If you're not using the sales extension or add-in, you can use the HubSpot BCC address or forwarding address to manually log emails.Įmails that are logged to HubSpot using the BCC address or forwarding address will include the email content and any attachments included in the email. With the HubSpot Sales email extension or add-in, you can automatically log emails sent from outside of HubSpot to the CRM.

Apple mail forwarding